FAQs
Hello, pet lovers.
Below are some frequently asked questions. In order to provide you with the best customer experience, we welcome your feedback.
If you have any questions, please contact us at: https://mobipeet.com/pages/contact-us
For any after-sales related questions, please include the model number and PN code for a quick response. The model number can be found on the product or packaging, while the PN code can be found on the battery box (some feeder models) or product packaging.
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Where is your company located?
42 sage hill heights NW calgary alberta
Where do you ship from?
Most of our shipments are shipped from our main warehouse in Canada.
How long will it take for my item to arrive?
All orders usually take 5-8 business days to arrive. Usually, it takes 1-2 business days to ship from the warehouse. Shipping time will vary according to customer location and product; depending on demand and shipping location.
For Canadian customers, standard shipping means you can expect to receive your package within 5-8 business days of placing your order.